Effective Date: September 20, 2026
Your Consent
By using our Site, submitting forms, or communicating with us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use our Site.
Information We Collect
- Information you provide directly (e.g., when you fill out a form, request a quote, or contact us): name, phone number, email address, project information.
- Purchase and billing info when applicable.
- Device and usage information: IP address, browser type, device type, pages visited, and interactions via cookies and tracking technologies.
- SMS/Email consent details where legally required.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide services.
- Process appointments, quotes, and purchases.
- Send transactional and promotional communications.
- Improve website performance and user experience.
- Comply with legal obligations.
Marketing Communications & Consent
We may send marketing emails and text messages only if you opt-in.
- Email Consent: You may opt out at any time by clicking “unsubscribe.”
- SMS Consent: We only send texts if you provide explicit consent. Message/data rates may apply. Text “STOP” to unsubscribe.
Cookies and Tracking
We use cookies and other technologies to enhance your browsing experience and collect usage data. You can disable cookies via your browser settings, but some features may not work properly.
Data Sharing
We do not sell your personal data. We may share your data with:
- Service providers (e.g., CRM, SMS/email platforms).
- Legal authorities when required.
- Entities involved in mergers, acquisitions, or business transitions.
Your Rights (CCPA/GDPR)
Depending on your location, you may have the right to:
- Access, correct, or delete your data.
- Opt out of marketing.
- Know what personal data we collect and why.
- Request that we do not sell your data (we do not sell).
To exercise these rights, email: contact@volcanobuilders.com.
Data Retention
We retain your data only as long as necessary for the purposes described or to comply with legal requirements.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
Security
We use industry-standard security protocols to protect your data. However, no online transmission is 100% secure.
International Users
If you are accessing the Site from outside the U.S., your data may be transferred and processed in the United States.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page.
Contact Us
If you have questions or concerns, contact us at:
Email: contact@volcanobuilders.com
Address: Volcano Builders, Inc. 1750 112th Ave NE, Suite B217, Bellevue, WA 98004
Text Messages and Email
By submitting a form on our Site and ticking the consent boxes, you agree to receive calls, text messages and emails from Volcano Builders about your inquiry. Consent is not a condition of purchase. To opt out of text messages, reply STOP at any time. Message and data rates may apply. Every marketing email we send includes an unsubscribe link.
California Residents
We do not sell personal information. California residents may request access to, or deletion of, the personal data we hold about them by emailing contact@volcanobuilders.com.